Warranty

All goods purchased in SIA EMMI 4 online store emmi.lv are provided at least 2 years warranty, if the manufacturer has not specified a longer warranty period. Claims regarding the non-compliance of goods delivered by SIA EMMI 4 with the terms of the contract are accepted within 2 years from the date of purchase or within the warranty period specified by the manufacturer. The deadline for submitting claims applies only to the product itself, but not to its raw materials, e.g. computer, mobile phone batteries, printer toners, etc., which are subject to wear and tear.

Goods purchased by SIA EMMI 4, for which you find non-compliance, must be delivered to SIA EMMI 4 at the address of SIA EMMI 4 - Riga, Spoles Street 3, by pre-booking a visit via the phone number of the online store or by e-mail specified in the contact section. In order to save your time and speed up the process, it is much more profitable to take the product with a manufacturer's defect immediately to the service centers designated by the manufacturer.

Manufacturer's warranty conditions in force, if the consumer can present:

• Proof of purchase (cheque, invoice, delivery note, payment order or receipt)
• Manufacturer's or distributor's warranty card (if the manufacturer or distributor has included one with the product)

Manufacturer's warranty conditions is not valid, Yes

• The product has damage to warranty seals, serial numbers, or you have tried to repair the damage yourself.
• The product has not been used for its intended purposes and has not been operated as indicated in the product's user manual.
• The damage was caused by a natural disaster (flood, storm, lightning strike, fire, earthquake)
• The product has scratched, broken structures, a cracked screen, water has been poured in places not intended for it, the product has been cared for by incorrect means, if extraneous objects have been found in the product, insects have been allowed to enter the product or any other traces that indicate improper use of the product.
• Product damage occurred as a result of incorrect product transportation.
• You have used non-standard power supplies, accessories and spare parts, as well as consumables (cartridges, toners, etc.) that have not been certified by the manufacturer for use with the specified product, and if this has caused damage to the product
• The damage to the product occurred due to non-compliance of the supply voltage, telecommunications, cable networks with the standards set by the manufacturer, rapid temperature fluctuations, as well as other domestic and external factors, such as soot, smoke, dust, moisture, shocks, scratches.
• The damage occurred due to non-compliance of the supply voltage, telecommunications, cable networks with the standards set by the manufacturer, rapid temperature fluctuations, as well as other household and external factors (soot, smoke, dust, moisture)
• Regular service maintenance has not been performed (applies to goods that require it)
• The product has been used for production or professional purposes (if the specific product is not intended for such purposes)